Lowes Customer Service: Everything You Need to Know

Lowes Customer Service: Everything You Need to Know

Lowes Customer Service – Lowe’s is the USA’s 2nd largest home improvement and hardware store. Started in 1921 by Lucius Smith Lowe, it has expanded to over 2000 stores across the USA.

With big retailing businesses, the supermarket giants also offer exceptional customer service to keep its clients happy and satisfied.

Whether you’re tackling a DIY project, renovating your home, or need expert advice on hardware, Lowe’s has you covered. But what truly sets a brand apart is its customer service.

Here on this page, we’ll walk you through everything you need to know about Lowe’s customer service, from contact details to the services they offer.

How to Contact Lowe’s Customer Service?

Lowes Customer Service

Lowe’s customer service Phone Numbers/Lowe’s customer service telephone number

One of the easiest ways to reach Lowe’s is via their customer service phone numbers. Here’s a quick breakdown:

PurposeContact Number
General Customer Service1-877-465-6937
General Customer Service (Alt)1-888-775-6937
Product Support1-800-445-6937
Installation Services1-844-569-4776
Lowe’s Credit Card Services1-800-444-1408
Lowe’s Business Account1-800-444-1408
Pro Desk Support1-866-232-7443
Appliance Protection Plans1-866-537-1397
Repairs, warranties or a Lowe’s Protection Plan1-888-775-6937
Lowe’s Appliance Parts1-800-476-8160

 

Lowe’s Email Support

You can also get in touch with the Lowes customer service team by sending an email at customercare@lowes.com. While responses are typically provided within 24-48 hours, the team ensures that urgent queries are prioritized.

Online Customer Support Portal

Lowe’s online support portal is another excellent resource. Accessible at Lowe’s Support Center, the portal offers:

  • Order tracking
  • Return initiation
  • Self-help articles for common problems

Lowe’s Head Office Details

Address of Lowe’s Headquarters

The physical address of Lowe’s corporate headquarters is:
Lowe’s Companies, Inc.
1000 Lowe’s Blvd,
Mooresville, NC 28117, USA.

Contact Numbers for Head Office

For corporate inquiries, you can call 1-704-758-1000, the official number for Lowe’s headquarters.

Lowe’s customer service hours

Lowe’s customer service hours vary by the type of service:
  • Lowe’s Pro customer serviceAvailable 7 days a week from 8:30 AM–6:30 PM ET 
  • Lowe’s Protection PlusClaims can be filed online 24/7, 365 days a year 
  • Retirement Service CenterAvailable Monday–Friday, 7 AM–11 PM ET, on days when the stock market is open 
  • Lowe’s Benefits Service CenterAvailable by calling 1-844-HR-LOWES (1-844-475-6937) 
  • Lowe’s customer careAvailable by calling 1-800-44-LOWES (56937) 
  • Lowe’s Guest ServicesAvailable by calling 1-800-445-6937 

You can also manage your account and pay your bill online at paylater.syf.com.

Conclusion

Lowe’s customer service is committed to ensuring customer satisfaction. Their multiple contact channels—phone, email, and online—make it easy for customers to reach out and resolve their concerns quickly.

MyLowesLife is an employee login portal where both current and former employees can log in. The Lowe’s employee login portal is accessible from anywhere in the world such as Canada, the United States, etc. So every employee can easily manage their work schedules, view paychecks, and a lot more stuff.

Related Links on our Website

Lowes Employee Benefits

Www.Lowes.Com/Survey

Mylowesbenefits

Lowes MY HR

Frequently Asked Questions (FAQs)

What are Lowe’s customer service hours?

Lowe’s customer service is available from 8 a.m. to 8 p.m. EST, Monday through Saturday, and from 8 a.m. to 7 p.m. EST on Sundays.

How do I track my Lowe’s order?

You can track your order online through Lowe’s website or call their support team for assistance.

What is Lowe’s return policy?

Most items can be returned within 90 days with a valid receipt. Exceptions apply to special orders and custom products.

Does Lowe’s offer live chat support?

Yes, live chat is available on Lowe’s website for quick assistance.

Can I contact Lowe’s on social media?

Yes, Lowe’s is active on platforms like Twitter and Facebook, where you can send direct messages for support.

Connect with us on Social Media

Twitter – https://twitter.com/lowes

YouTube – https://www.youtube.com/channel/UCqd2hbtE2N9fb0D2nTrLT1w

LinkedIn – https://www.linkedin.com/company/lowe%27s-home-improvement/

What is lowe’s 1 800 number?

1-800-445-6937 is the official Lowe’s 1800 number.

How do I call Lowe’s payment center?

Call Lowe’s customer care at 1-800-44-LOWES (56937).

How do I track my Lowes delivery?

  1. Go to the 17TRACK tracking page.
  2. Enter your tracking number in the search bar at the top of the homepage.
  3. Click the “Track” button to view the latest information on your shipment.

What age does Lowes hire?

For most hourly store jobs, you must be at least 18 years old, but it can vary by location.